Unified Communication

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Futuresoft has been a trusted and a reliable business partner in the numerous engagements that we have had over the last 5+ years. We truly appreciate the customer focus shown by the Futuresoft team and believe that they have the right skillsets to understand the customer pain points and address complex business challenges of the customer from a technology standpoint. One of the key differentiators is the transparency and the flexibility in the whole engagement with a professional approach, which makes the entire process a worthwhile experience.

Head
Technology & Information Security Patni
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The business environment today, driven by globalization, technology, mobility and flexibility requires organizations to invest in technology which provides faster collaboration and information exchange between its employees, customers and partners. Our comprehensive unified communication framework allows organizations to unify voice, video, email, instant messaging, and directories for seamless collaboration.

Unified Communication and Collaboration – FSPL has experience into providing unified communication and collaboration services. The integration of various communications methods with collaboration tools such as virtual white boards, real-time audio and video conferencing, and enhanced call control capabilities.

Social Collaboration – These services are offered by FSPL, which gets easier and helpful for multiple people or groups to interact and share information amongst each other, to achieve common goals.

Unified Contact Center and Customer Support – These support services are offered by FSPL, to help businesses and organizations deliver a connected digital experience.Fault tolerance offered by us helps to ensure uninterrupted operation, and comprehensive reporting provides business intelligence to optimize your contact center.

Video Collaboration – This solution helps you to extend visual communications across all organizations. With video collaboration, every meeting becomes a working session as it enables us to easily contributeto content, annotations, and ideas.

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